Returns
100% Satisfaction Guarantee
If you are not satisfied with your purchase for any reason, simply return it to us unworn, in original condition, with packaging and labels intact, within 14 days for an exchange or refund (Postage not refunded).
Faulty Items
If your item has a manufacturing fault, simply return it to us unworn, in original condition, with packaging and labels intact, within 14 days for an exchange or refund (Postage refunded).
Exclusions
Certain products are excluded from our returns policy. This is indicated on individual items. Hosiery cannot be returned unless in original sealed packaging.
Returning an Item
If you would like to return an item please contact us. You will be issued with a Returns Number.
Please include the following information with your return,
- Name
- Address
- E-Mail Address
- Invoice Number
- Refund or Exchange Required
- Reason for Return (i.e. wrong size)
When returning an item it is recommended that you get a free Certificate of Posting from the Post Office, use Royal Mail Recorded Signed For™ or use another method which enables your item to be tracked. It is the sender's responsibility to ensure goods arrive safely.
If you are not satisfied with your purchase for any reason, simply return it to us unworn, in original condition, with packaging and labels intact, within 14 days for an exchange or refund (Postage not refunded).
Faulty Items
If your item has a manufacturing fault, simply return it to us unworn, in original condition, with packaging and labels intact, within 14 days for an exchange or refund (Postage refunded).
Exclusions
Certain products are excluded from our returns policy. This is indicated on individual items. Hosiery cannot be returned unless in original sealed packaging.
Returning an Item
If you would like to return an item please contact us. You will be issued with a Returns Number.
Please include the following information with your return,
- Name
- Address
- E-Mail Address
- Invoice Number
- Refund or Exchange Required
- Reason for Return (i.e. wrong size)
When returning an item it is recommended that you get a free Certificate of Posting from the Post Office, use Royal Mail Recorded Signed For™ or use another method which enables your item to be tracked. It is the sender's responsibility to ensure goods arrive safely.