This is a demo shop. Any orders placed through this shop will not be honoured or fulfilled.

FAQ & Advice Centre

Delivery

When will my order be dispatched?

All orders are dispatched within one working day of us receiving cleared payment (excluding weekends and Bank Holidays).

How long does delivery take to UK addresses?

Royal Mail 2nd Class: Usually delivered in 2-4 working days. Please allow 10 working days.

Royal Mail 1st Class Signed For: Usually delivered in 1-3 working days. Signature required on delivery. Please allow 10 working days.

How long does delivery take to addresses outside the UK?

International Standard Airmail: Usually delivered within 5 working days (European Union) or within 10 working days (Worldwide). Please allow 15 working days.

International Tracked/Signed: Usually delivered within 5 working days (European Union) or within 10 working days (Worldwide). Signature required on delivery. Please allow 15 working days.

How will my order be packaged?

Orders are sent in plain packaging. We are required to display a return address, which is shown as 'KBG'. Our full company name will not be displayed.

Do you ship outside the UK?

Yes. All of our products are available for worldwide shipping. We are required by law to declare the value and contents of all packages which are shipped to destinations outside the European Union. These packages may be subject to import duties and taxes, which are levied once the goods reach your country. Unfortunately we have no control over additional charges in relation to customs clearance and these must be borne by you. The contents of your package will be marked as "clothing" on customs labels.

Do you offer order tracking for packages?

Yes. If you require order tracking please select Royal Mail 1st Class Signed For (UK addresses) or International Tracked/Signed (addresses outside the UK) at checkout. Tracking numbers are only available where a tracked service has been selected.

Can you mark the customs form on my package as a 'Gift'?

No. We are required by law to declare the correct status, value and contents of all packages which are shipped to destinations outside the European Union. Packages are marked as 'Other' on Customs Forms. Unfortunately we are unable to mark packages as 'Gift'.

Can you mark the customs form on my package with a lower value than the cost of the goods enclosed?

No. We are required by law to declare the correct status, value and contents of all packages which are shipped to destinations outside the European Union. Unfortunately we are unable to mark packages with a lower value than the cost of the goods enclosed.

Can I collect my order?

No. Unfortunately orders cannot be collected from us. Please select the required postage service from those shown at checkout.

Payment

Which forms of payment do you accept?

We accept payment by Paypal or debit/credit card (processed by Paypal).

Products

Do you have this item in a different size?

You can find all of our items which are currently available shown on the website. If you cannot find what you are looking for the item may not be available in a particular size or may be temporarily out of stock. Our website is updated regularly, so please check back soon

Sizes

How accurate is your sizing?

All sizes displayed on the website are those provided by the manufacturer of each product. As with all clothing there will be some variation between brands and styles.

This is a demo shop. Any orders placed through this shop will not be honoured or fulfilled.